FREQUENT ASKED QUESTIONS
Everything you need to know
Markets.OS makes it easy to create your store, add products, start selling, and manage your business from one place.
Why do funds sit in escrow before release?
Escrow protects both sides of a sale. Funds move to your available balance automatically once the standard hold window closes — 5 to 7 days on Basic and Pro, faster on Platinum.
What happens if a buyer opens a dispute?
You'll see it immediately in Manage Disputes, with the full order and shipping history attached, so you can respond without digging through email threads.
Why do funds sit in escrow before release?
Escrow protects both sides of a sale. Funds move to your available balance automatically once the standard hold window closes — 5 to 7 days on Basic and Pro, faster on Platinum.
Can I withdraw whenever I want?
Yes — anything in your available balance can be withdrawn to your linked bank account at any time, with no minimum.
Is there a limit on how many products I can list?
Basic caps at 50 active listings. Pro and Platinum are unlimited.
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